Good relationships and reputation.

At Link CCTV Systems, we realise continued business is reliant on good relationships. For this reason, Link have been able to grow year-on-year. We have continued to spread through the market over many years based primarily on referral and good reputation, an achievement of which we are incredibly proud of.  Although not exhaustive, we are pleased to provide an insight below in to some of the many ‘household’ names we deal with in our extensive portfolio of sites and buildings.

“Liam and Jaiden have been fabulous and having just spoken to them they are a new team the company have created for these kind of jobs and we are the 3rd they’ve worked on. Just to confirm that the guys were an absolute dream to work with, they listened to what I was saying and nothing was too much trouble, before they left they made sure that I was happy with the work that they had carried out and made sure that the site was left in the same condition as when they arrived. I would be happy to have them back on site and to work with them again. They were lovely and polite, they came and explained what was happening and checked if any drilling was okay and in the correct place. Each day they signed in and out without any issues and cleaned away any rubbish. Also, I can’t praise Taylor enough, he always goes above and beyond not only with site visits but at times just with a phone call guiding us. Again, always polite, checks and explains everything and looks presentable.”

Jackson Square, Hertfordshire (March 2024)

“We were pleasantly surprised with Links performance during this project. Right from the very beginning we felt assured that Link would deliver exactly what we required and we were not disappointed. One of the most customer focused businesses that we have worked with. From the MD through to the installation team, everyone was very professional, communicated clearly and fully understood and appreciated the environment that they were working within.”

Victoria Centre, Nottingham (February 2024)

“Great service at all times.”

Arsenal Football Club, London (December 2023)

“Just wanted to say we had such fantastic service from Bradley yesterday (and all the time to be fair).  He was planned to be on site early to look at our UPS along side our electricians in case of any issues then he came back late in the day to fix a reactive problem where we nearly lost our whole site CCTV due to an issue with a switch.”

Romford Brewery, London (November 2023)

“Regularly, our ASM always goes above and beyond and is fully committed to making sure that both our CCTV and security systems work to the very best of their ability. I have known for our ASM to be onsite until the early hours of the morning just to get the job done. His commitment is unchallenged and the quality of work delivered is exceptional. He is a credit to both Link and Castlepoint. Highly impressed with the service we receive. We have also received excellent service from his colleague Phil North, who normally assists when 2 engineers is required, Equally as impressive.”

Castlepoint Shopping Centre, Bournemouth (November 2023)

“Steve H makes an effort to visit our site and tailor solutions to our needs. The engineers have always been friendly and go the extra mile when on site; whether they've come for one job, they'll try to fit something else in if they can. Very responsive! Zarina provides really good support.”

Veolia (November 2023)

“The Link CCTV guy has done a great job of sorting out the wiring on the finish wall today. From the complete mess it was before to something that looks good and can be kept clean.”

Tate and Lyle, London (August 2023)

"The site team have reported that your team have conducted themselves admirably on site and that your ahead of schedule. Paul has asked me to pass on his thanks, so thank you and your team from all of us, great work."

5 Aldermanbury Square, London (August 2023)

“Thank you to Kenny and the team for their assistance over Formula E, and Zarina and the rest of the team who work tirelessly in the background, here’s to many more years ahead.”

ExCel London (July 2023)

“Drue is always very helpful and knowledgeable and makes sure we understand what to do, he will make sure everything is completed before leaving.”

Hempstead Valley Shopping Centre (July 2023)

“From the guys at the top Ryan & Steve, to Dan and Marc, not forgetting the install team - thank you!”

Houndshill Shopping Centre, Blackpool (July 2023)

“Bradley always goes above and beyond and fixes any issue no matter how long it takes.”

Quintain, London (July 2023)

“Liam and the guys were outstanding. Their professionalism and conduct was excellent. Liam demonstrated a strong sense of ownership and pride in his work. Great job done.”

The Grove Shopping Centre (July 2023)

“We had an issue with the remote access to one of our main sites. Phil Carman attended quickly and was extremely professional and polite. Phil kept us updated with detailed emails stating what the issue was, how he intended on repairing this and how long this would take.”

Epping Forest District Council (July 2023)

“Thanks to Phil Carman for his speedy response and identification of the issue being with BT fibre. For your information, BT attended yesterday, found a damaged fibre optic to the cabinet in the Duty Officer store room. All repaired now and working again.”

Braintree Council (April 2023)

“Taylor and Kenny both went beyond which is really appreciated”

Tate & Lyle (March 2023)

"Dan Wilde is our main contact and is always extremely helpful and good at explaining the system to us all - very happy with Dan and the rest of the team."

Savills (December 2022)

"Marc our engineer always makes sure he keeps me updated on any issues; during the installation of new cameras he personally liaised with our third party IT contractor to ensure the system was set up correctly."

Barons Quay, Northwich (November 2022)

“A huge thank you and well done for all your hard work over the last 12 months and more. When you came onboard as our business partner, we were operation in the region of 80% camera functionality, through your hard work, versatility, and dedication, I am extremely pleased to say that we are running at 99.35% of capability. What is more outstanding is that 35% of those cameras are newly fitted over the course of the year. That’s not including all the background technology that has been upgraded as well. An outstanding accomplishment and we are very grateful to have you as part of the ExCeL London family.”

ExCel London (October 2022)

"As you may know we at County Hall have been having some issues with our CCTV, with one of our servers going down. This has now thankfully been resolved but only through the hard work and commitment of Bradley who I have to say has been excellent throughout the process, he has kept the management team constantly up to date and nothing was too much."

County Hall, London (October 2022)

"Quick call out response, quick fault diagnoses, quick quote received, quick repair time. Saved me a huge amount of trouble this weekend and its greatly appreciated"

Tate & Lyle, London (August 2022)

“Our engineer - Dave Porcas goes above and beyond what is expected. Dave always has a can do attitude and will always impress with his attitude and ability to provide a good service. Phil who also supports our site regularly is also a excellent engineer and quite often shows the same attributes as Dave does. This usually means working in difficult conditions, early morning and late nights. Will respond to any calls or messages at any time of the day and provide assistance and direction.”

Castlepoint Shopping Centre, Bournemouth (November 2022)

"Well what can I say, Drue and his team are stars. They all done a great job and it’s been a pleasure having them at the centre. Me and my colleagues are enjoying our new cameras. Not forgetting the aftercare! Our engineer Jack Lewis is a fantastic part of the security team family and always available to sort any issues or advice about our new cameras."

Midsummer Place, Milton Keynes (May 2022)

“Link CCTV Systems have just completed another quality installation for Chelmsford City Council. The project work that they complete is second to none which really makes my job so much easier. You do not get many thanks working in local government so when you receive emails like this one today it does give you a warm glow! Well done again Install Team!”

Chelmsford City Council (April 2022)

“Just wanted to say thank you to you and your team for a smooth installation. Thanks to Drue, Habib and Dylan for excellent communication; keeping me updated throughout, as well as being so courteous and considerate and cleaning up! It was a pleasure to have your team onsite.”

Trinity Road Primary School, Chelmsford (April 2022)

“Extremely happy with what you, Andy, Kenny, and the team do for us, and I have no concerns with the level of performance and standards achieved. Link CCTV is exactly what it was sold as. An extremely proactive and professional company that are enthusiastic and driven. Thank you all for your hard work and buy in to ExCeL London.”

ExCel London (April 2022)

“Craig and the team have been incredible, this was supposed to be a 4 week roll out to move across to fibre optic and to swap our cameras, it has been completed in 2 weeks. Outstanding service. We have been kept up to date on all progress and standard of professionalism displayed by Craig has been exemplary. A very big thanks from the Grand Arcade team. Brilliant service as usual.”

Grand Arcade Shopping Centre (March 2022)

“The recent service work carried out and the engineers at Eden and the report that Colin submitted was excellent and a credit to Link. Seems there will be plenty more opportunities coming your way.”

Eden Shopping Centre, High Wycombe (February 2022)

“Working with Link CCTV ensures that we receive excellent service every time. Whether this be routine maintenance, upgrades or troubleshooting, the Link team are diligent and professional, and nothing is too much trouble. We would highly recommend for all your CCTV needs. Thank you to the team.”

Houndshill Shopping Centre, Blackpool (February 2022)

“I just wanted to firstly pass on my thanks for scheduling your Install team to assist at Kingston. Secondly, I wanted to let you know the fantastic job Drue, Jason and the lads did. They are an elite team and a total credit to your business. They were fast and efficient, and I couldn’t be happier with the service they provided. And lastly, let’s not forget Kenny. He’s a true diamond and would like to thank him for his hard work.”

Royal Borough of Kingston, London (November 2021)

“What a great job the team have done. They seemed really organised and knew what had to be done which was refreshing.  They were very punctual and professional. Even though I was busy with other tasks, Drue made sure I was briefed on the progress of work every day and it was obvious he is a team leader.  Our Security Supervisor, Bhalinder, spent more time with the team and was also very impressed with the thorough display of professionalism, patience and attention to detail.  Please pass our thanks to your team, well deserved”

Richmond Riverside, London (November 2021)

“I just wanted to say thank you very much in deed. It was a pleasure working with Bradley, a truly dedicated man and a credit to the company.  Nothing was too much trouble for him and his attitude to the job is simply ‘Lets get it done’, not for a moment was anything too much, or it’s going to take too long. A very happy customer.”

Royal Lancaster, London (September 2021)

“Thank you Ryan and to the team for an exceptional and a professional service. It is always a little unnerving when using a new contractor for the first time particularly on what is one of our most sensitive and high-profile locations. You have certainly earned a place on our books and I would not hesitate to invite you to tender for future projects with total confidence.”

Epping Forest District Council (August 2021)

The installation itself was originally planned to take 4 weeks and was actually completed in half that time, with no interruption to the existing site operations. The after sales and training were excellent.

The Rotunda, London (March 2021)

“A massive big thank you to Ryan and his team. First class installation delivered way ahead of projected timeframe at Palace Exchange.  We have been using Link CCTV for a number of years in Palace Gardens and Palace Exchange Shopping Centres, what company would you find where the owner/MD is hands on working with his team. Without doubt, Link are the best first class CCTV company out there. They also manage our intercom and access systems. I thoroughly recommend Ryan and his team.”

Palace Exchange, Enfield (January 2021)

“Thank you to you and your guys, you have made the installation and transition from systems seem seamless and simple and we know it’s not. Huge thank you to you all for your great work. It has been a pleasure to work with you all.”

Fortnum & Mason, Piccadilly (December 2020)

“I am most happy with the cameras that have been installed and the fibre cable installation is a great addition to the site, so definitely worth the cost. I look forward to working with Link going forward. Link’s communication with us at site level is a great credit to you as a company and breath of fresh air for me, to know what is going on.”

Caldecotte Lakes, Milton Keynes (September 2020)

“I am over the moon with how crisp and clear the images are on the new Control Room monitoring and your guys who were responsible for the installation and control room works, have done a fantastic job.”

Affinity Outlet, Freeport Talke (November 2019)

“Can you really award an organisation 10 out of 10? Well normally one would stick with 8’s or 9’s leaving room for improvement but to do this in regard to Link CCTV would be unfair and would not reflect the service levels delivered, the relationship that has been nurtured and the out and out quality of this organisation measured against its peers…”

Fortnum & Mason, Piccadilly

“Link CCTV have been providing servicing and maintenance on the CCTV system at King’s Walk Gloucester for over 6 years.  In 2018, Link were commissioned to upgrade the cameras to a full HD set up, to replace the existing aging system.  Ryan and the onsite team worked with the centre to ensure the upgrade went as smoothly as possible and that there was minimal disruption to the centre operations and tenant trade.  It has been a pleasure working with Link as all queries are answered in a timely manner and any technical matters are explained clearly to the personnel using the CCTV.  I would fully recommend Link CCTV for anyone looking for CCTV supply and maintenance.”

Kings Walk, Gloucester

“Tate & Lyle have had a working relationship with Link CCTV since 2006 and will continue to do so. I’ve seen huge, manageable growth with the company, especially over the last couple of years with the drive of Ryan and Sam, along with the professional team they have surrounded themselves with.  Client relations are of the upmost importance to Link and every team member from senior to junior, office based or in the field, strive and succeed to put the client first.  The words ‘we can’t do that’ do not exist within Link CCTV in their field of  expertise, with response times and fault rectification falling within SLA’s at a very high percentage and often faults being rectified on the initial site visit.  I can’t recommend Link CCTV enough to any company looking for CCTV support or a change of service provider.”

Tate & Lyle Sugars, London

“Having seen Link CCTV engineers carrying out their work for the last 2 years; resolving and troubleshooting problems with CCTV, cameras and sensors, I can only describe them as working professionals and I appreciate like minded individuals and companies like Link CCTV, who take security seriously. My recent experience of the automated barrier and gate engineers, both Colin and Liam are exceptional hard working professionals, going above and beyond their remit. Committed and focused, clearly an asset to the company.”

Albany Place, Welwyn Garden City
Link CCTV Systems
Based on 12 reviews
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Lance DrakeLance Drake
14:44 07 Sep 23
We have had a positive relationship with Link CCTV for a number of years. We find them to be both professional and personnel and add value to our business. We are proud to work with the Link CCTV team and look forward to continuing to do so.
Mark DawsonMark Dawson
11:04 07 Sep 23
As the Operations Manager for a busy shopping centre, it is essential that I can work with and trust my CCTV provider. I have been working with Link now for 6 years and can safely say, they are the most professional CCTV provider I have worked with in my entire time in this industry.The North West Service Manager Marc McLean in particular, who I deal with mainly from Link, has always been excellent. Very knowledgeable and aways ready to help in any way he can.I can't recommend them enough.
Deepak KeraiDeepak Kerai
13:53 26 Apr 23
Cillacam PhotographyCillacam Photography
21:03 21 Apr 23
We have had the pleasure of working with Link CCVT over the last 6 months and in that time every single person we have encountered at the business has been friendly, professional and passionate about their job. I would highly recommend them not only for their knowledge of the industry but also their work ethic and both employee and customer relationships
Emma ThrelfallEmma Threlfall
15:09 01 Feb 22
Working with Link CCTV ensures that we receive excellent service every time. Whether this be routine maintenance, upgrades or troubleshooting the Link team are diligent and professional and nothing is too much trouble. We would highly recommend for all your CCTV needs. Thank you to the team.
Dean McBrideDean McBride
13:09 02 Aug 18
Having seen Link CCTV engineers carrying out their work for the last 2 years; resolving and troubleshooting problems with CCTV, Cameras and Sensors; I can only describe them as working professionals and I appreciate lIke minded individuals and companies like Link CCTV who take security seriously.Stevenage based Link CCTV are an asset.Recent experience of the Automatic Gates Engineers, both Colin & Liam are exceptional hardworking professionals, going above and beyond their remit. Committed and focussed, clearly an assett to the company. They both deserve a pat on the back.My personal score is 10/10.

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01462 682300

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01462 682300

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