hello final

Link CCTV Systems > hello final

Are you struggling to find an honest, reliable security system installer and maintainer?

Look no further than Link CCTV Systems, over 30 years of experience providing customer focused solutions, highly skilled engineers and support staff, latest technology and innovation.

Contact Link CCTV Systems Today
Are you frustrated looking for a reliable company to manage and maintain your security systems? Or are you having difficulty finding a dependable company to upgrade your security systems, but for a fair price and hassle free?

 

Are you struggling to find a company to meet all your security system needs? Have you used the services of others and they’ve not been up to scratch?
At Link CCTV Systems, we take the stress away and make this whole process seamless and simple.  We are specialists in installing and maintaining:

 

  • CCTV
  • Access Control
  • Gates & Barriers
  • Intercoms
  • Intruder Alarms
  • Fibre Optic Networks

 

We are not your service provider, but your service partner. We have a designated system designer to tailor a system to your needs, and all technology is thoroughly researched and sourced. All technology is pre-staged and tested at our HQ prior to installation by our pre-build team, and then installed by a hand-picked team of qualified engineers. Following the installation, we designate your business a local Link Engineer, known as an Area Service Manager, to personally manage your systems, on call 24 hours a day, 7 days a week.

We have upgraded security systems for many businesses just like you. Find out how easy it is for yourself.

Contact Link CCTV Systems Today
“Thank you to you and your guys, you have made the installation and transition from systems seem seamless and simple and we know it’s not. Huge thank you to you all for your great work. It has been a pleasure to work with you all.” Fortnum & Mason, December 2020

How are we different?

 

  1. Our slogan – Unique by Design
  2. Our story
  3. Our culture
  4. Our system design and installation
  5. Our Area Service Managers and the ’90 Minute Rule’
  6. Our accreditations and awards

 

Our slogan – Unique by Design

Let’s begin with our slogan, Unique by Design, a slogan fitting for a security company who does things a little differently. It describes our approach to every aspect of our business activities. We are unique; from our company structure and ownership, to our successful Installation Team, to the structure of our nationwide coverage, known as Area Service Managers and the ’90-minute Rule’.

 

Our story

From humble beginnings as regional installer/maintainer, Link CCTV Systems now supplies and maintains systems for some of Europe’s biggest corporations and groups on over 500 sites nationally. Spearheaded by Ryan Mitchinson and Samantha Clark, Managing Director and Operations Director respectively, who have both worked their way up from junior positions to the actual running of the business.

Operating from a centralised office in Stevenage, Link CCTV Systems offer a comprehensive support structure, led by its nationally distributed team of expert Area Service Managers, backed up by Account Managers with decades of experience. Using a wealth of industry knowledge and new technologies, Link CCTV provide a first-class service to their client base at every stage of the system lifecycle; design, installation, implementation and aftersales servicing.

 

Our culture

By turning the conventional company ‘pyramid’ structure and management style on its head, Link have created a far more responsive and simpler company structure.

This has been achieved by empowering the company’s team to respond to their customers’ demands, by the development of trust and embracing responsibility, all with a clear understanding of the role they play in delivering the company’s high standards of service to exacting KPI’s.

 

Our system design and installation

All of Link’s system designers and Project Management team have come up ‘through the ranks’. As a consequence, all have an in-depth knowledge of historic, current and emerging technology that includes structured cabling, network design and management. Consideration is made for infrastructure capacity, compatibility and suitability for long-term service.

System redundancy is built in to a lifecycle programme initiated in the conclusion of a successful installation. This guarantees the future proofing, longevity and flexibility to incorporate future emerging technology.

A Link designer will listen carefully to each client’s requirements before interpreting them into a CAD and schematic solution. This then allows scope for a design that can be reviewed into a budget for both a fixed cost term rental programme or capital purchase option.

All installations and commissioning are carried out by Link’s own engineering team. Each team member is experienced in all aspects of device, structured cabling and network installation. This ensures integrity and efficiency at every stage of the successful implementation and mobilisation of a project.

 

Our Area Service Managers and the ’90 Minute Rule’

Link’s unique ’90 Minute Rule™’ underpins the performance and efficiency of the company’s service delivery commitment. The company ensures that no customer is further than 90 minutes driving time from their designated Area Service Manager’s (ASM) operating base.

This allows Link’s ASM to meet the company’s agreed service level agreement, as well as enhancing Link’s ability to uphold its commitment to the reduction of their carbon footprint.

The Area Service Manager itself is a self-determined role with complete responsibility and accountability to the Link senior management team and their customer/client portfolio. They each have a defined geographical area within the UK, based on the ‘90 Minute Rule™’, and undertake all aspects of customer support including Reactive Service, SMART PPM, Lifecycle Management and oversees relationships for the portfolio of customers within their area.

A business is best judged not by what goes right, but their response, communication and speed of recovery when something goes wrong. An ASM has budgetary responsibility, decision capability and support from Link’s wealth of engineering knowledge and experience.

 

Our accreditations and awards

All aspects of Link’s business conform to NSI Gold, ISO 9001, 14001 and 45001 standards. Our efforts within the industry have not gone unnoticed, with recent nominations as finalists for Installer of the Year 2021 at the Security and Fire Awards, and finalist for Installer of the Year and SME of the Year at the British Security Awards 2022.

Find out how Link can help your business today
“In terms of project management, from a client’s perspective, Link CCTV Systems have been a real pleasure to work with. They have been reliable, customer focussed, and outcome focussed. The Install Team were a great bunch who portrayed a real sense of camaraderie. Ongoing support has been first class. With such a big install, there are always going to be some blips, but these were always resolved promptly and efficiently.” Chelmsford City Council, June 2020

Case Studies

By partnering with us, you’ll join an elite group of happy business who’s systems have been installed and managed by Link CCTV Systems. From our 25+ year relationship with Chelmsford City Council, to the complete system overhaul at Fortnum & Mason, to the hundreds of new cameras installed at Bluewater Shopping Centre, we have a catalogue or high-profile business’s who we have catered for.

 

However, your case is not the same as our other clients. Our team are ready to tailor a system perfect to your business. Whether you need a system overhaul, or a camera upgrade, we have the team to nurture all your needs and provide you with this best support.

 

Scroll through the logos on the right to see some of our recent projects.

Become our latest partner now
“Extremely happy with what you, Andy, Kenny, and the team do for us, and I have no concerns with the level of performance and standards achieved. Link CCTV is exactly what it was sold as. An extremely proactive and professional company that are enthusiastic and driven. Thank you all for your hard work and buy in to ExCeL London.” ExCel London, April 2022

About Us

 

You may come to us saying one of the following things:

“We need new CCTV at our business” “Our security systems are out of date and need upgrading” “I have no idea how to source CCTV for my business”

 

We’re Link CCTV Systems and have over 30 years’ experience in the security system industry. In that time, we’ve upgraded and maintained the security systems are many businesses, such as Fortnum & Mason, Chelmsford City Council, Bluewater Shopping Centre, the Savoy and Manchester Arndale Shopping Centre.

 

We have upgraded security systems for many businesses just like you. Find out how easy it is for yourself.

Some of our clients

Contact Link CCTV Systems Today
“Thank you Ryan and to the team for an exceptional and a professional service. It is always a little unnerving when using a new contractor for the first time particularly on what is one of our most sensitive and high-profile locations. You have certainly earned a place on our books and I would not hesitate to invite you to tender for future projects with total confidence.” Epping Forest District Council, August 2021

“I’ve found a cheaper company to look after our systems”

 

Of course, there are security companies whose prices are cheaper, but in this industry you get what you pay for. A cheaper installation may mean cheaper cameras installed, which are likely to need replacing sooner, or cheaper labour, meaning the quality of the installation is at a lower standard. We price our installations at a fair price, utilising the best technology available and installed to the highest quality by our specialist team.

 

When it’s about your security systems, you’d rather avoid a lack in quality.

Enquire Now

    Name

    Email

    Subject

    Message

    “Craig and the team have been incredible, this was supposed to be a 4 week roll out to move across to fibre optic and to swap our cameras, it has been completed in 2 weeks. Outstanding service. We have been kept up to date on all progress and standard of professionalism displayed by Craig has been exemplary. A very big thanks from the Grand Arcade team. Brilliant service as usual.” Grand Arcade Shopping Centre, March 2022

    You’re one step closing to partnering with Link CCTV Systems, and having all your security system stresses taken away.

     

    What if Link CCTV Systems is not for you?

     

    That’s perfectly fine, but what we can guarantee is your security systems will be maintained to the highest standard. With our wealth of experience as a leader in this industry, our strong relationships with our clients and our countless impressive past security upgrades to  and impressive past projects,

     

    What next?

     

    Contact one of the Link CCTV Systems right away and we can get you started and your business secure.

    Contact Link CCTV Systems Today